E-mail received following urgent supply of hire equipment prior to delivery of new.We have tried the new wrench and it seems superb. I am packing the hire wrench to be returned to the Great Yarmouth depot today. Thanks for your very efficient assistance on this project.
Geoff Pipes 15/03/19, Maintenance Manager, Wartsila Valves Ltd
Following an out of hours (18.30 p.m.) phone call, equipment was despatched later that same evening for delivery to site.Just to re-iterate Syed’s note of thanks, the service we received yesterday was exemplary saved us 24 hours on a job we are already behind with.
Lewis Jones 05/11/2018, Procurement Officer, Coryton Energy Company
Wow. We asked Jake if we could use a recent complimentary e-mail of his on our Testimonials section and he came back with this. Happy new year to you to. I have no problem with you using this at all. I cannot recommend how good Danny and Rob are. Every time I phone or email nothing is ever a problem and they always sort me out with a fast turnaround. I’m hoping when we have finished with our hire equipment I will be able to come over personally and thank them.
Jake Veal 09/01/2018, Site Manager, Polar Systems Limited
24 hours notice of requirement tends to be the norm in this game. Sometimes not even that. Once again thank you for your help and assistance with this especially at such short notice.
Elliott Crispe 01/06/2017, Stores and Purchasing Department, Falcon Tower Crane Services Ltd
E-mail received from first time hire client.Thanks very much for your help. The equipment was great. Saved me a lot of tears and probably a hernia.
I will be sure to recommend you guys to my colleagues in England.
Simon Moore 21/02/2017, Service and Commissioning Engineer, Cavotec
We asked Darren if he wouldn't mind contributing a few words to our Testimonials page following a recent hire.What has really impressed us with Gee-Force was the back-up service we received, both during the hire itself and afterwards. We had contacted them late in the afternoon requiring an urgent delivery of bolting equipment to central London for early the next morning. It was too late to get a carrier in so they delivered it themselves. During the hire, the equipment operator wanted to clarify a couple of things which he was able to do quickly via a facetime call with one of their guys. We were up against a very tight timescale but with Gee-Force’s help we got everything completed on time. We will definitely look forward to doing business with Gee-Force in future.
Darren King 26/09/2017, Plant and Logistics Manager, Becro Engineering Limited
Nice e-mail received from customer following completion of hire.The collection driver has been and collected all the equipment, may I add very professional young man.
All the equipment was checked off and accounted for by your driver, a lot better service than using a courier thank you for the swift response as per usual thank you for your help during this project.
Matthew Bailey 24/06/2015, Special Projects Manager, Engenda Group Ltd
E-mail received from customer following urgent requirement.Your assistance has been exceptional in getting the unit to us, therefore I will be giving you the priority when it comes to purchase
Paul Golding 12/03/2015, E & JW Glendinning Ltd
E-mail received regarding return of a free loan tool.Hi Danny. Thanks for that. I’ve taken the free loan tool back into our stores. Could you get Tuffnells to collect it when they deliver?
Thanks again, excellent service from Gee-Force as ever!
Dave Robinson 01/12/2014, Production Control, Maloney Metalcraft Ltd
E-mail received from a first time user of pneumatic bolting equipment.Thank you for your email. To date, I can honestly say it’s been a pleasure doing business with you. You and your staff have been very helpful, knowledgeable and patient. We look forward to dealing with you again in the near future.
Neil Brook 09/07/2014, General Manager, Stainless Restoration Ltd
We don't do customer questionnaires but we do invite feedback from time to time. We have had some nice responses this time round.I can only say that the communications, service and products supplied were spot on.
At no point did I feel that we were not on the same wave length when looking for what we wanted. The only problem I see is that now we have new pumps, it may be some time until we contact you again. Bearing that in mind I have your extensive catalogue if we need any other items.
Thanks for your assistance with this and I will definitely recommend your company to my work colleagues.
Peter Kay 10/07/2014, BAE Systems, Barrow
Telephone conversation with client followed up by confirmatory e-mail in connection with our using his comments on our Testimonials page.Thanks Jane. The gear did the job. Great piece of kit. No problem using my comments. Thanks again for the excellent service.
Michael OShea 25/04/2014, Team Manager, SGN Maintenance, Scottish & Southern Energy
We asked Karl if we could use some comments of his on our Testimonials page and his response, agreeing to our request, was a testimonial in itself!Please feel free to use my contact details for a testimonial.
Happy to fly the flag for Gee-Force considering all that you have done for us.
Karl Skipper 02/04/14, Workshop Coordinator, Scroby Sands Wind Farm - E.ON Climate & Renewables
E-mail received following an urgent one day hire requirement.Graham
I left a message on your answer phone last night.
We are finished with the hired tool can you please arrange the collection plus off hire the tool.
Thanks again for the excellent service which Ainscough always receives from your company.
Paul Barron 31/10/13, Purchasing Manager, Ainscough Crane Hire Limited
E-mail received following urgent, same day delivery of spare part for hydraulic torque wrench pump.Just wanted to say thanks very much for the terrific service today, its very much appreciated.
Please let me have the cost and I will raise an order for you.
Carl Widdowson 25/04/13, Oliver Twinsafe Valves
We don't do customer satisfaction questionnaires but we do invite feedback via occasional personal e-mail from the MD. Sorry for not responding earlier. We are quite busy at the moment so do not worry your service is fantastic.
John Franks 06/04/2013, Works Manager, VeeBee Filtration
E-mail response received from client two years after purchase of TWSD1 hydraulic torque wrench. Nick Hi good to hear from you.
The equipment is great, we could not do without it now. Best tool we have purchased.
Senior Technician 26/02/13, Major UK Airport
E-mail received from a client following an urgent hire requirement.We have finished using the tool. Thanks for your assistance at such a short notice.
Ashley Minnis 20/02/2013, Expro North Sea Ltd
Purchase of equipment required at short notice.As soon as the need arises we will be using your services again as you have provided a great turn around service that is second to none.
Matthew Street 12/02/2013, Project Engineer, Beck and Pollitzer Engineering Ltd
E-mail received from client following a first time hire:A week ago i didn't know that such tools existed. Having now used them i can say that i was mightily impressed. Obviously the machine itself takes away all the struggling with large tools/spanners etc often in very restricted working conditions, on one's back, under a pipe, in 2 inches of water, etc etc etc.
Being so compact there can't be many situations where it couldn't be used, and i particularly liked the mechanical connection of the hydraulic hoses on the tool where it pivots/turns every which way.
Best tool i've seen in a long time.
Martyn Hardy, Senior Site Manager, Damar Group Limited
Our service:The service Turbine Services Ltd receive is second to none and the on-site toolbox talks by Geeforce before works begin are a valued contribution towards TS meeting "zero" HSE incidents.
Steve Fraser, Contract Executive, Turbine Services Limited